Content Strategy, Information Design, and Web Accessibility

The social web pond

April 27, 2010 2 Comments

Giving ourselves the best chance of engaging our audience - no matter where they choose to congregate.

We’re all trying to reach out to our ideal customers or clients. We want them to be aware of what we’re offering, selling, or doing, and we want to demonstrate to them why they should choose us over our market competitors.

The social web platforms offer us such a chance. We can engage directly and regularly with new and existing customers or clients, to put them first in the queue for special offers or new products, and to make it easy for them to share our content with their friends.

But rather than let the first question be a case of choosing whether to launch a Facebook group, start a company blog, or register on Twitter, it should be to ask just how much time, resources, and budget we’re willing to commit – now and in the long term.

Like any web content we publish it shouldn’t be taken lightly and needs to be backed up by a strategy where all the pros and cons have been carefully considered. That way we’ll give ourselves the best chance of engaging our audience – no matter where they choose to congregate.

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Categories: content strategy, social web, visual information

2 Comments → “The social web pond”

  1. [...] Th&#1077 social web pond | Richard Ingram | Shut th&#1077 door &#959n &#1091&#959&#965r way out Cice… [...]

  2. [...] This post was mentioned on Twitter by Clare O'Brien and Clare O'Brien, Richard Ingram. Richard Ingram said: A belated nod in the direction of 'The social web pond' blog post at richardingram.co.uk http://bit.ly/bxw1d9 #contentstrategy [...]

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