December 17, 2012 No Comments
Apologies if you’ve only joined me under this canopy to shelter from the deluge of year/end of year rundowns, reviews, and lists, but I have something of a tradition to maintain. For the fourth year running I’ve chosen a selection of articles and blog entries penned over the last twelve months which have had the most impact on me personally and professionally.
Read more...February 29, 2012 No Comments
While I’d consider myself a keen and committed dismantler and occasional repairer, I’m no natural builder of things. What I mean is that I often lack the skills and knowledge to build something beyond prefabrication. But I believe the assembly of a prefabricated system that works as intended is a more creative operation than pulling something to pieces. While the latter schooled me in the art of classification and labelling the former taught me an even greater lesson: that it’s not the separate component parts that matter, but the evolving system as a whole.
Read more...January 19, 2012 One Comment
When you’re engrossed in a good book nothing else matters. You could be chilled to the bone, within earshot of a cacophony of noise, or being tossed around like a rag doll in a train carriage, but it’s still not enough to disturb that bubble. That’s one of reading’s many beauties: the opportunity for escapism.
But what’s it going to take for you to pick up that book? You know, the one that might help you finish that essay, broaden your horizons, or increase your earning potential? The one we make elaborate excuses for not reading?
I believe this where an online book reading platform like Readmill has huge potential.
Read more...December 14, 2011 7 Comments
In what is becoming something of an annual indulgence, I’ve put together another list of articles and blog entries which have caused me to crackle and fizz with equal parts excitement, intrigue, and amusement. Take a bow one and all. The Web Is a Customer Service Medium Paul Ford, Ftrain.com, January “The days of the [...]
Read more...July 4, 2011 No Comments
After having to disappoint literally ten people who asked if I had any plans to sell prints of my diagrams, I’ve finally bowed to the pressure.
One of the primary reasons for my long-standing reluctance was the thought of organising the printing, handling and distribution of the prints myself. Getting to the stage where I’d be on first name terms with the Post Office cashiers as I negotiated another shipment of thundersticks to a far flung land didn’t exactly fill me with much enthusiasm.
So when I stumbled upon these fine folks at Society6 and realised I could get away with placing any would-be customer in their capable hands, I finally got excited by the whole idea. You see, when you or I buy a product from Society6′s stable of ridiculously talented artists from around the world, they handle the production, packaging and shipping on the artist’s behalf. I know. I’ve rubbed my eyes a few times now and it still reads the same.
Read more...June 21, 2011 One Comment
I’d long considered public speaking to be a domain other people inhabited. That was, however, until the beginning of this year when I drew up a longlist of things that would take me out of my comfort zone, only to find that speaking in public occupied no less than three items.
I waited until the very last hour before making my submission for CS Forum 2011 before gasping in an equal measure of delight and horror weeks later upon seeing my name and mugshot amongst some of our industry’s most celebrated pracitioners. My mind rapidly turned to the question of how I was going to close an 18-year speaking gap between a school production and an international conference.
So imagine my relief when the chance arose to deliver a 5-minute lightning talk at the inaugural London Content Strategy Meetup event “Wrapping up Confab, unwrapping CS Forum”. I now had an excellent opportunity to put myself through the ordeal of speaking and see how I react under the pressure.
Read more...March 1, 2011 One Comment
Because my diagrams are almost always born out of a desire to solve a problem or align certain things in my own mind I’m more than aware that a diagram such as ‘Partners for the content strategist’ is unlikely to sit comfortably with everyone. So, to help you understand why I came to certain conclusions and shed a little light on my process, I thought I’d show you my workings out.
Read more...February 8, 2011 2 Comments
Not only do bureaucrats have to contend with being widely regarded as life’s great water-carriers and spoilers, they frequently find themselves being used as a collective political punchbag — one which everyone, regardless of their political leaning, is invited to take a free swing at. The problem, I believe, is this modern toxic image that bureaucracy conjures up in our minds: one of dull, overly-fastidious drones stifling genuine and blindingly obvious progress, safe within the confines of their ivory towers of power. But wait: wasn’t it bureaucracy and systems of government at their most pure and infantile that helped elevate human civilisation from the laborious rigours of jabbing one another with sharp sticks and trading nothing more than furrow-browed stares? No, not really, but looking back through history we can confidently point to bureaucracy as one of the chief reasons how one empire could outlast another by centuries.
Read more...December 15, 2010 4 Comments
As we prepare to bid farewell to the decade’s cautious first attempt at defining itself I thought I’d repeat what I did 12 months previous and present an assortment of my favourite articles and blog entries of the past year; each just as fresh as the day they were published. Enjoy.
Read more...November 15, 2010 One Comment
How, in this modern world of furious digital content production and management, can we encourage and harness this inherent drive to create and analyse? You can’t go far wrong by bringing a sense of order and perpetual motion to proceedings. Following a continuous process of analysis, preparation, creation, and governance offers us an ideal way of producing consistently lean, user-focused, and bottom-line-affecting content for the web.
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I'm a web writer, content strategy advocate, and partner at the rather delightful accessible web design company Ingserv.